iPhone & iOS Help
Whether you just got your first iPhone or you've been using one for years, these guides will help you solve problems, save storage space, extend battery life, and master features you didn't know existed.
Popular Guides
Facebook Settings needed to protect yourself
Facebook safety
Read Guide âCell Phone Privacy Tips You Need Now!
Keeping your cell phone privacy settings up to date.
Read Guide âSwitching from PC to Mac: What Small Business Owners Should Know
Thinking about switching your small business from PC to Mac? Here's what Connecticut business owners need to know before making the move.
Read Guide âAll iPhone & iOS Help Guides
How to set up your Medical ID
To make your Medical ID available from the Lock screen on your iPhone, turn on Show When Locked. In an emergency, this gives information to people who want to help. To share your Medical ID with emerg
ADD MULTIPLE FACES TO FACE ID
The latest iPhones (except for iPhone SE) use Face ID to unlock your device. Earlier versions of the iPhone could only recognize a single face, so anyone else who uses your phone would have to input a
Identify plants or animals and more.
If you take a photo of a plant, flower, tree, or animal and sometimes food, you can find out exactly what it is by tapping the
Smart Phone Quick Tips
To redial the last number you called on an iPhone, simply open your keypad in the Phone app and tap the green phone icon. One example of how this can come in handy: Say you called in a pizza delivery
How to Video Call Your Grandkids: FaceTime vs Zoom for Seniors
Here in western Connecticut, from Litchfield County down through Fairfield and New Haven, we've helped hundreds of grandparents set up video calls with their grandkids.
iPhone Storage Full? How to Free Up Space Without Deleting Photos
Your iPhone storage is full of Connecticut memories. Learn how to free up space without losing a single photo from Lake Waramaug or Lighthouse Point.
Simplifying Your iPhone for Seniors: 10 Essential Settings
Here at Chapin Business Services, we help seniors throughout Litchfield, Fairfield, and New Haven counties make their iPhones easier to use. W...
MacBook Running Hot and Loud? 5 Ways to Fix It
Is your MacBook overheating and sounding like a jet engine? Here are 5 practical fixes you can try at home before calling for help.
Best Printers for Home Offices (And How to Fix Common Problems)
If you work from home in western Connecticutâwhether you're in Litchfield County, Fairfield County, or over in New Haven Countyâyou know that a good p...
Use the Tips app on iPhone
View collections of tips in the Tips app that help you get the most from your iPhone. You can also get notifications every once in a while so you can keep learning new things over time.
Record and transcribe audio in Notes on iPhone
You can record audio and have the spoken words transcribed in a note.
How to Back Up Your Business Data: A Complete Guide
Here in western Connecticutâwhether you're in Litchfield, Fairfield, or New Haven Countyâwe've helped hundreds of small business owners recove...
Microsoft 365 for Small Businesses: Setup and Best Practices
Here in western Connecticutâfrom Litchfield County down through Fairfield and New Haven countiesâwe help dozens of small businesses get set up...
Password Managers for Families: Which One Is Best?
Here in western Connecticutâfrom Litchfield County down through Fairfield and New Haven countiesâwe help families every day who are tired of r...
Should You Upgrade to Windows 11 in 2026?
Windows 10 support ends October 2025. Here's what Connecticut residents need to know about upgrading to Windows 11 and keeping your computer secure.
How to Transfer Photos from iPhone to Windows PC
Here at Chapin Business Services, we help folks all over western Connecticutâfrom Litchfield County down through Fairfield and New Haven count...
Apple Watch Not Syncing with iPhone? Troubleshooting Guide
Here at Chapin Business Services, we help families throughout Litchfield, Fairfield, and New Haven counties get their Apple devices working to...
5 ways your phone can work harder for you
If youâre frequently typing your email address, home address, or the same greeting, you can save time by using built-in text shortcuts.
Essential iPhone Tips That People Rely On: A Complete Guide to iOS Productivity
Your iPhone is packed with powerful features that can transform how you work, stay organized, and protect your privacy. While many users only scratch the surface of their device’s capabilities,
How to Get Siri to Read Any Text on iPhone or iPad: Complete Setup Guide
Your iPhone and iPad have powerful built-in accessibility features that can read any text on your screen. Whether you are reviewing documents, reading long articles, or want to give your eyes a break,
How to Solve Common Jitterbug Phone Issues: Complete Troubleshooting Guide
Jitterbug phones are specially designed for seniors, making them user-friendly with large buttons and a simple interface. However, like any technology, they can sometimes face issues that need trouble
Windows 11 Requirements: Complete System Requirements and Compatibility Guide
Windows 11 represents Microsoft’s most significant operating system update in years, bringing a modern interface, enhanced security features, and improved productivity tools. However, these impr
Things You Can Do with an iPhone: Hidden Features and Pro Tips
Your iPhone is packed with powerful features that go far beyond making calls and sending texts. From Siri’s advanced capabilities to accessibility features and camera tricks, there are countless
6 Ways to Speed Up Email & Downloads on Your Phone: Complete Performance Guide
Slow email loading and sluggish downloads can be incredibly frustrating, especially when you’re trying to stay productive on the go. Whether you’re waiting for important emails to load or
How to Use Gmail’s Bulk Unsubscribe Feature: Complete Guide for Web, Android, and iOS
Are you drowning in promotional emails? Google has just made it easier than ever to regain control of your inbox with Gmail’s new Manage Subscriptions tool. This powerful feature allows you to u
How to Teach Your iPhone or iPad to Recognize People’s Faces in the Photos App: Complete Guide
Organizing one’s photos by date or occasion is by far the most common methodology in photography. More than ever with iOS, Apple is trying to alleviate the issues outlined above by giving promin
How to Transfer Photos and Videos Off Your iPhone/Android and Still Keep Full Access: Complete Guide
Want to keep your pictures safe and accessible? Want to create more free space on your iPhone or Android? The best way to protect your pictures and videos and free up space is to use iCloud, OneDrive,
Cell Phone Quick Tips: Essential Features and Troubleshooting Guide
Your cell phone is packed with useful features and capabilities that can make your daily life easier and more efficient. From read receipts to email management and data backup, understanding these fea
iPhone & Android Cleanup and Tune Up: Complete Maintenance Guide
Regular maintenance is essential for keeping your smartphone running smoothly and efficiently. Over time, phones accumulate dust, unused apps, cached data, and outdated software that can slow down per
How to Stay Incognito When Making Calls: Complete Privacy Guide
In today’s connected world, maintaining privacy when making phone calls has become increasingly important. Whether you’re calling a business contact, making a private call, or simply want
Windows 11 Controlled Folder Access Blocking Legitimate Apps: Complete Fix Guide
Windows 11’s Controlled Folder Access is a powerful security feature designed to protect your important files from ransomware and other malicious software. However, this security measure can som
Google Photos: Complete Guide to Cloud Photo Management and Organization
Google Photos has revolutionized the way we store, organize, and share our digital memories. Far more than a simple photo repository, this powerful cloud-based service offers comprehensive photo manag
How to Connect Streaming Services to Your TV (Netflix, Hulu, Disney+)
Here in western Connecticutâfrom Litchfield County down through Fairfield and New Haven countiesâwe get calls every week from folks who want to watch...
How to Maximize your Privacy; iPhone & Android settings
The âImprove Searchâ feature allows Apple to store your searches from Safari, Siri, Images, and more. If privacy is a top concern, you might want to disable this. Hereâs how to turn it off:
Fix Chrome sync issues (iPhone/Android)
If you signed out of a Google service, like Gmail, Chrome will pause sync. To turn sync back on, sign in to your Google Account:
Have the iPhone or Android read aloud to you
Have the iPhone or Android read aloud to you
How to clear RAM on iPhone with AssistiveTouch
On newer devices with Face ID, namely, iPhone 15 series, iPhone 14 series, iPhone 13 series, iPhone 12 series, iPhone 11 series, iPhone XS, XR, and X, you can reset the RAM with AssistiveTouch. Hereâs
How to speed up your slow iPhone
Restarting your iPhone helps to free up iPhone RAM, ensuring a smooth user experience.
How to stop spam text messages on iPhone
Now, when you receive a message from a sender that is not in your address book, the message will be sent to the â
How to connect your iPhone & Android to use Bluetooth: A Step-by-Step Guide
Bluetooth technology is a wireless communication protocol that allows devices to communicate with each other in close proximity.
Use emoji on your iPhone
With a tap of your finger, you can bring words to life with emoji.
Remove duplicate photos on iPhone and Android
2. Scroll down to the updates section and tap Duplicates.
Photo album (creating)
One of the better FREE versions of photo book making software is Canva.
HIDDEN IPHONE TRICKS THAT WILL MAKE LIFE EASIER
If youâre scrolling down a webpage and want to return to the top, tap the top center of your screen next to the front-facing camera. This tap will pull you back to the top. Not only can you do this on
7 tips and tricks to extend iPhone battery life
Tapping the âLast 10 Daysâ toggle on the right-hand side gives you a broader look at whatâs been eating up your power.
Ways to maximize your phone battery
Ways to maximize your phone battery
Fast Startup
Windows has an option for fast start up. This allows the system to load startup items into the ram, and keeps that information there so the next time you turn on the system, or come out of hibernatio
Apple iTunes bill seems high
If you are questioning the iTunes bill there is a simple way to look at the charges right from your iPhone. There you can change your subscriptions or cancel altogether.
Streaming Apps Stop Working
For a few days now you can only access the applications on your streaming device but not any content. For example, you open Paramount+, scroll to a series or movie, click to play but it buffers forev
iPhone can’t use apps without the internet connection, (wifi)
When I am out of the office/home and away from a internet connection, (wifi), I would try to make a call, use Maps or try to use another app, the error message would tell me that it can not make a cal
Instagram & Offloading Apps (iPhones)
If you use Instagram on your iPhone issues can arise that can be frustrating. Uploading pictures or a video can take an extraordinary amount of time. Seems to stall uploading the files. Attempts to
ICloud Syncing
In this case we have several mac computer systems that sync photos to an iCloud account. An iPhone is the device used primarily to take pictures and sync to iCloud. The problem is the iPhone will no
What is my Wi-Fi password?
It is easy to do. Forgetting the Wi-Fi password is a common occurrence. There are several ways to find out what the password is. Try these steps:
iPhone data recovery/backup
If you do not use icloud, or have run out of space and do not want to pay for additional storage, you can use a utility called
iPhone data recovery/backup
If you do not use icloud, or have run out of space and do not want to pay for additional storage, you can use a utility called
Saved Passwords on the iPhone
If you need to find your password that is saved on your iPhone the process to see those is:
iPhone backups
The screen broke on my iPhone and need to get it replaced. As with any service to the smart phones, you want to make sure your data is backed up prior to any work being done. Even if iCloud is used,
How to save battery power when you really need to
The iPhone comes with a power save feature that extends the battery for times when you are not able to charge the phone. Sporting events, gatherings, camping trips, etc are some examples where you ca
Securing your iPhone
Itâs been in the news lately. Should Apple allow the US Government access to a phone? Maybe both sides are correct. In any event, securing your phone is as important today as ever and the story has
Permanently delete text messages on an iPhone
In an earlier Tip we discussed how to create more space on your smart phone by removing text messages you donât need to save. As you may know, those messages are still stored on the iPhone data base
Creating space on an iPhone
No matter how much space you have on your iPhone, it seems not enough. You can increase your available space on the iPhone and increase personal privacy at the same time.
LibreOffice
If you have just updated your Mac system to Yosetime, (10.10.3), and were using an older document producing program, such Apple Works, you will have to update the program to view, edit and print your
Still Have Questions?
Can't find what you're looking for? Give us a call. We're happy to help.
Call (203) 262-1869